Terms of Service

Last Updated: July 2026

Welcome to KitabWala. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Acceptance of Terms

By visiting, browsing, or purchasing from KitabWala, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place an order.

3. Products and Availability

We strive to provide accurate descriptions, images, and pricing for all books. However, errors may occasionally occur. We reserve the right to correct any errors, update product information, or discontinue products without prior notice.

4. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated. Prices are subject to change without prior notice.

5. Orders

Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

* Product unavailability
* Pricing or typographical errors
* Suspected fraudulent activity
* Violation of these Terms of Service

If your order is cancelled after payment has been made, a refund will be processed according to our Refund Policy.

6. Payment

We accept the payment methods displayed during checkout. Orders will only be processed after successful payment confirmation or according to the selected payment method.

7. Shipping

Delivery times are estimates and may vary depending on your location, courier services, or unforeseen circumstances. Please refer to our Shipping Policy for complete details.

8. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Please review that policy before making a purchase.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, website design, and branding, is the property of KitabWala or its respective owners and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

10. User Conduct

You agree not to:

* Use the website for any unlawful purpose.
* Attempt to gain unauthorized access to our systems.
* Upload malicious software or harmful code.
* Interfere with the operation or security of the website.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites.

12. Limitation of Liability

KitabWala shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

13. Disclaimer

While we make every effort to ensure the accuracy of information on our website, we do not guarantee that all content is complete, accurate, or error-free.

14. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes become effective immediately upon publication on this page.

15. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in Pakistan.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page or by using the contact information provided on our website.